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Delivery

Ulzza.com is delivering products into the following countries:
– Switzerland.

Products

Ulzza.com strives to provide the most accurate product descriptions possible. For this purpose, Ulzza.com uses the original manufacturer and supplier descriptions and accepts no guarantee regarding accuracy. Pictures of products may vary. Images of color contact lenses, especially, should always be considered with respect to one’s own eye color.

Warranty – Defective Products

Our products are subject to rigorous quality controls. Although each order is processed with the utmost care, we may occasionally miss an irregularity. Should this be the case, please do not hesitate to contact us within 7 days (after receiving the product) at [email protected] Should this be the case, the defective product may be exchanged or credited to your account balance. In this event, do not hesitate to get in touch at [email protected]

Price

The prices include VAT on shipping. Price changes as well as changes for orders and delivery are reserved. Ulzza.com strives to keep images and details displayed as current as possible, but manufacturer changes may occur without prior notice.

Forms of payment

Payment for orders can be made via PayPal, credit card and bank transfer. Credit card: The payment system occurs directly using the secure system of Paypal. They do not leave payment details with us. Furthermore, all bankcard information is completely protected. The security of transactions is guaranteed through the SSL (Secure Socket Layer) standard. Credit card information is forwarded directly to the bank (Paypal). Paypal guarantees a safe payment method whereby customer data is bundled solely via one secure provider (Paypal).

Delivery

The costs indicated cover relevant transport and packaging costs. The products from the online store will be sent using the information provided by the customer when ordering. If this information is incorrect, ulzza.com cannot be held liable for non-delivery or untimely delivery of products. If a selected item is no longer available, in order to guarantee the fastest possible delivery, ulzza.com will suggest a similar article as a replacement or in such a case, ulzzangstyle.com reserves the right to cancel an order, if necessary. The customer has no right to compensation should one of the products be unavailable. In this event, money will be transferred directly back to the customer.

Customs costs

Some goods are shipped from our manufacturers directly, so customs charges may apply.

Delivery period

Ulzza.com attempts to fill orders as soon as possible. The delivery time is normally 10 to 30 working days and begins as soon as a confirmation e-mail has been sent to the customer. Ulzza.com cannot be held liable for non-fulfillment or delay in execution of the contract in case of force majeure, natural disasters, war, strikes, lockouts by suppliers and/or service, etc. Should this occur, Ulzza.com will notify the customer.

Packaging

Packing costs are included in the price.

Special conditions for the purchase of lenses

With your order you confirm that:

● You have been using contact lenses like those that have been ordered for at least 6 months, without discomfort.

● You have been examined by and ophthalmologist/optician within the past 12 months and complications associated with wearing contact lenses have not

arisen.

● If any discomfort should result from wearing contact lenses, you should immediately stop wearing them and have your eyes tested by your optician/optometrist right away.

● Ulzza.com cannot be prosecuted for any complications, complaints or other problems encountered.

Other conditions:

Our care products are from well-known Korean manufacturers and are subject to strict quality controls. Nevertheless, due to allergies or other incompatibilities, it can happen that skin irritation may occur in some individuals. Therefore, please test the product for compatibility initially on small areas and/or ask your doctor whether you can use the product. You are therefore personally responsible for medically clarifying and informing yourself about the compatibility of the products used.

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